Privacy Policy

Fayds Privacy Policy
Effective Date: January 15 2026
Last Updated: January 15 2026
Faydgroup LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Fayds mobile application (“App”).
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Age Restriction
The App is intended only for users 18 years of age or older.
We do not knowingly collect personal data from individuals under 18. If we become aware that such data has been collected, we will delete it promptly.
2. Information We Collect
A. Information You Provide
We may collect information you voluntarily provide, including:
• Name or username
• Email address
• Profile information
• User-generated content (videos, images, audio, captions, comments)
• Communications with support
• Shipping information (for physical rewards, if applicable)
B. Automatically Collected Information
When you use the App, we may collect:
• Device type, operating system, and app version
• IP address and general location (city/state level)
• Usage data (views, interactions, engagement)
• Log files and diagnostic data
C. Subscription & Payment Information
• Payments are processed by Apple App Store or Google Play.
• We do not collect or store your credit card or payment details.
• We may receive confirmation of subscription status, renewal, or cancellation.
D. Rewards & Points Data
We collect and track:
• Points earned, given, and redeemed
• Rewards selected and fulfillment status
• Gift card delivery confirmations
3. How We Use Your Information
We use information to:
• Operate and maintain the App
• Enable posting and display of user content
• Administer points, rewards, and subscriptions
• Process redemptions and deliver rewards
• Communicate with users
• Improve app performance and features
• Prevent fraud, abuse, and unauthorized activity
• Comply with legal obligations
4. User-Generated Content
Content you post may be:
• Visible to other users
• Shared within the App
• Used for moderation, promotion, or feature highlights
You control what you choose to share publicly.
5. Sharing of Information
We do not sell personal data.
We may share information with:
• Service providers (hosting, analytics, moderation, reward fulfillment)
• Gift card and reward partners (only as needed to fulfill rewards)
• Legal authorities when required by law
• Successors in the event of a merger, sale, or acquisition
6. Third-Party Services
The App may use third-party tools such as:
• Analytics providers
• Cloud hosting services
• Customer support platforms
• Gift card providers
These third parties are permitted to use data only to perform services on our behalf.
7. Advertising & Analytics
• The App may display ads.
• Ads may be contextual or interest-based depending on your device settings.
• You can manage ad tracking preferences through your device’s privacy settings.
• We comply with Apple’s App Tracking Transparency (ATT) framework where applicable.
8. Data Retention
We retain personal data:
• As long as your account is active
• As necessary to provide services
• As required by law or for legitimate business purposes
You may request deletion of your account and associated data.
9. Your Privacy Rights
Depending on your location, you may have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt out of certain data uses
Requests may be submitted using the contact information below.
10. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.
11. International Users
If you access the App outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted in the App and become effective upon posting.
13. Contact Us
If you have questions or requests regarding this Privacy Policy, contact:
Faydgroup LLC
Email: Faydgroup@fayds.com
Phone: 727-645-8321
Address: 12121 hudson ridge dr. Apt 201
Required App Store Disclosure
• This App collects user-generated content.
• Payment information is handled by Apple or Google.
• Points have no cash value.
• Users must be 18 years or older.